After the most comprehensive study ever carried out in the UK by Rightmove and the Property Academy, Next Place Property Agents, the single branch estate agent based in Tamworth, has been named as Exceptional and the second best Estate Agency for Sales in the UK, and Double Exception, third in the UK for Sales and Lettings. Only 87 branches in total achieved Double Exceptional out of the 26,000!!
In a study taking almost 1 year, analysed was:
- Over 25,000 branches
- 1 million properties listed at any point in time
- 3 million transactions
- 50 million leads
- 3 billion property views
- 30,000 mystery shops
Rightmove published some aspects of an exceptional agent.
1. Special Greeting – every caller or emailer is dealt with quickly efficiently and professionally.
2. The customers’ questions are answered in the best possible way.
3. Every property has superb images.
4. Every property has a clear floor plan.
5. The exceptional agents generate more viewings per property than their competitors.
6. Likewise they generate more enquiries/leads. Ultimately, the more interst in a property, the more likely it will sell/let and for the best price.
7. Talking of price, the best estate agents price correctly whereas some others will position properties at any level to either please their clients or to win instructions. This practice leads to reductions and worse a failure to sell.
8. Another area where the exceptional agents were clearly able to be identified was fall through rates – the best are much lower.
9. The ultimate test and measurement – did the property sell or let? The exceptional achieve a higher completion rate.
10. In summary, the exceptional agents do the ordinary things extraordinarily well.
We will publish all the information in the coming weeks, but we are absolutely blown away to achieve this accolade. The team behind Next Place are amazing, and obviously the best in the business!!
Check out more information here. https://bestestateagentguide.co.uk/